Frequently Asked Questions

SHIPPING POLICY

Please note that shipping may take longer than usual due to Covid19 delays.

All orders over $100 in the US & Canada receive free standard shipping. All orders under $75 and all international orders ship for a flat rate of $5

You can check out all our shipping options and timelines (including expedited options) here.

Since all Mama Malas are lovingly hand made, please allow three to five business days for your order to be processed and shipped. 

The average for orders shipped to the USA is 3 business days, and 2-7 business days in Canada. You can read a more detailed description of our shipping options here.

All orders to the US and Internationally are sent through courier and USPS or API. We ship all of our packages within Canada with Canada Post unless other arrangements have been made. 

RETURNS AND WARRANTY

Quality Guarantee: All Mama Malas are guaranteed against breakage for six months from the date of purchase. 

Absolutely! We want you to adore your Mama Mala and if you receive it and think you may have chosen the wrong one, just send us an email, and we will work out an exchange or refund for you.

Due to the energetic nature of our malas and gemstone bracelets, we are only able to accept unworn malas and bracelets with the tags still attached in the same condition they were received for refunds or exchange.

Click here to check out the full details of our return policy.

QUESTIONS ABOUT MALA BEADS

Curious about mala beads? We've got you covered.

Traditionally made with 108 beads, mala beads are meditation necklaces used to recite an affirmation or mantra.

We strongly believe that meditation and mindfulness make motherhood infinitely more enjoyable, so we decided to focus solely on making malas that spoke directly to the challenges and joys of motherhood.

Mala beads make it easier to stick with a daily meditation and mindfulness practice, and can also be worn daily as a tangible (and beautiful) reminder of your intentions.

It's easy we promise. And the best part is that you have the power to make it your own. Click here to find out how to start meditating with your mala beads.

Trust your instincts. What you consider beautiful and are drawn to is influenced by the needs of your soul.

If a particular stone grounds, relaxes or energizes you, that's what it will manifest. Most often the mala you are first drawn to ends up being the perfect fit.

When you meditate with and then wear your mala beads, you carry the power of your intentions throughout the day. Because of this, I recommend choosing a mala that you find beautiful and will want to wear every day.

Keep in mind there may be more than one perfect mala for you. Some days you may need to manifest strength; others, you just need help calming your mind. Many people have more than one set of mala beads, either for use with different mantras or for the various energies the stones bring.

Having trouble finding your perfect match? Send an email to hello@mamamalas.com; We would love to help!